Shipping Policy

We ship to the following countries:
 
USA, Canada, Australia, Germany, France, Spain, Italy, United Kingdom, Switzerland, Sweden, Luxembourg, The Netherlands, Slovakia, Poland, Czech Republic, Hungary, Croatia, Slovenia, Romania, Bulgaria,
Albania, Andorra, Argentina, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, China, Cyprus, Denmark, Egypt, Estonia, Faroe Islands, Finland, Georgia, Greece, Guernsey, Hong Kong, India, Ireland, Israel, Japan, Jersey, Kazakhstan, Kenya, Latvia, Lebanon, Liechtenstein, Lithuania, Macao, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Morocco, New Zealand, Northern Macedonia, Norway, Portugal, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, South Africa, South Korea, Sweden, Taiwan, Thailand, Turkey , UAE, Ukraine, Uruguay, Vatican, Vietnam, Island, Qatar.
 
If you are from:
 
Germany, France, Spain, Italy, United Kingdom, Switzerland, Sweden, Luxembourg, The Netherlands, Slovakia, Poland, Czech Republic, Hungary, Croatia, Slovenia, Romania, Bulgaria, your order will be shipped via FedEx TNT. Delivery to these countries takes 5-7 business days.
 
Standard shipping is available for the rest of the countries.

If your country is not on the list, please email us at office@aquadecorbackgrounds.com and we will see if there is an alternative option to ship to your country.

Make sure to double check your delivery address before purchasing.

We ship from Serbia, and all prices shown on the website include the cost of the ordered products, packaging and shipping, but do not include potential customs/import fees and charges your country might charge you prior to delivery. Since different countries have different customs tariffs, please contact your local post office for more information about whether or not you will be charged import duties prior to delivery.  Aquadecor does not cover or is responsible for any extra costs/import fees/duties that you might be charged by your customs office/government.

Average delivery times:

Europe: 5-10 business days

USA, Canada, Australia: 10-15 business days

Rest of the world: 10-20 business days

Please note that this may be affected by holidays. Make sure to order on time if you are planning on ordering a holiday gift.

 
Standard delivery to most countries takes between 5 and 15 business days on average. In certain cases (holidays, pandemics and similar) delays can be expected. In these cases, there is nothing we can do but wait for your package to be processed by the shipping company. If 30 business days have passed, and your package still hasn’t been delivered, we will file a claim and if the result of the claim is that the package has been lost or damaged, you will be eligible for a refund or a replacement product. This happens in very rare circumstances.