Shipping Policy

Aquadecor offers worldwide shipping to countries listed below:

Albania, Andorra, Argentina, Armenia, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Guernsey, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Jersey, Kazakhstan, Kenya, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Morocco, Netherlands , New Zealand, Northern Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey , UAE, USA, Ukraine, United Kingdom, Uruguay, Vatican, Vietnam, Island, Qatar

If your country is not on the list, please email us at office@aquadecorbackgrounds.com and we will see if there is an alternative option to ship to your country.

It takes around 10-12 business days to make a background, but larger projects, custom projects, projects with custom requests might need a few days extra to complete. You will be informed in advance if the production of your order is going to take longer than 10-12 business days. After your order is ready, you will receive a few photos to review before we ship your products. Preparing an order for shipment takes between 1-3 business days.

Delivery to most countries takes between 5 and 15 business days on average. In certain cases (holidays, pandemics and similar) delays can be expected. In these cases, there is nothing we can do but wait for your package to be processed by the shipping company. If 30 business days have passed, and your package still hasn’t been delivered, we will file a claim and if the result of the claim is that the package has been lost or damaged, you will be eligible for a refund or a replacement product. This happens in very rare circumstances.

Make sure to double check your delivery address before purchasing.

All prices include the cost of the ordered products, packaging and shipping, but do not include potential customs/import fees and charges your country might charge you prior to delivery. We ship from Serbia, and since different countries have different customs tariffs, please contact your local post office for more information about whether or not you will be charged import duties prior to delivery.  Aquadecor does not cover or is responsible for any extra costs/import fees/duties that you might be charged by your customs office/government.

 
 

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